LAURA MERCIER
- GOING online!
Laura Mercier, the pioneer of the “Flawless Face”, is a world-renowned luxury brand known for its cosmetics, skincare, body & bath and fragrance products.
The Objective
Onboard Laura Mercier Hong Kong’s first ever owned online storefront during the Covid-19 pandemic.
My Responsibilities
Lead the brand through the discovery phase and create a gap analysis documentation
Write a business proposal for HQ Approval
Prototype and Design eCommerce Experience
Build online storefront from scratch
The Challenges
Due to Tight timelines - We delivered in record time!
Discovery and Design: 3 Weeks
Build: 1 Month
Logistics and Fulfilment: 2 Weeks
Customer Journey
The Outcome
txt